Shipping

• Do you ship internationally?
  Yes, we ship worldwide. Costs and delivery times are shown at checkout.

• How long does delivery take?
  Within Europe: 3–7 business days. International delivery varies by destination.

Returns & Exchanges

• Can I return an item?
  Yes, within 14 days of delivery, if unused and in original condition.

• How do I request a return?
  Contact us at info@lumiaadesign.com with your order number. We’ll provide return instructions.

Orders & Payments

• Which payment methods do you accept?
  We accept all major credit cards, PayPal, and other secure payment methods.

• Can I modify my order?
  Yes, within 24 hours after purchase. Please contact us as soon as possible.

Products

• Are bulbs included with lamps?
  Details are listed in each product description. Some lamps include bulbs, others do not.

Bulk Orders

• Do you offer bulk orders?
  Yes. For larger quantities, we provide tailored offers and special conditions. Please contact us for a custom quote.

Hospitality Projects

• Do you work with hospitality and commercial spaces?
  Absolutely. We support hotels, restaurants, and offices with curated lighting and furnishing concepts, from design advice to product sourcing. Get in touch to discuss your project.